# Managed services vs professional services defines who owns daily support and project delivery
An operations manager starts the day clearing access …
Most leaders still believe an in-house IT team can handle unexpected crises, but what happens when your primary ERP server fails during payroll proces…
As we continue marching towards summer, I’m sure many of you are looking forward to hitting up the local amusement parks to enjoy some thrill rides. Most amusement parks are defined by a premier rollercoaster of some sort. While rollercoasters give feelings of excitement and exhilaration, in the managed services space a roller-coaster can be […]
Forget the myth that IT problems are just an internal nuisance; they directly impact your bottom line and patient care. When your core EHR server stal…
Forget the myth that IT spend is just a sunk cost—discover why managed IT services pricing is about business resilience, not just the monthly bill. Pi…
While relying on your Managed Services Provider (MSP) for support is of paramount importance, have you ever asked the question: “Who is supporting them?” If you haven’t then you probably should. No matter how large of a team or how many years of experience an MSP has, they are not omniscient – they do not […]
Why ‘Different Here’ Is More Than a Motto | It’s a Competitive Mindset If you are currently partnering with a Managed Services Provider (MSP) what kind of presence do they have? COVID helped highlight something Auxzillium has known for a long time; most IT support can be handled remotely. In other words, the requirement for […]
The Hybrid IT Model Why It Is Winning in 2026 How is your business supporting its information technology system? For many years, there was only one answer, internally. Your business would hire staff with the requisite skill set to direct, manage, and support the technology vision. This approach may have addressed the needs of […]
What is a user? If you are an employer, the simplest answer is an employee. If you work in technology a user could be characterized as someone using a computer. However, I think defining a user in those terms is no longer adequate. Those two definitions are viewed from two entirely different perspectives. Today, a […]