Let’s talk about SOAR. SOAR is not “I hurt my back and now I’m SOAR”. SOAR is not something eagles do either. SOAR stands for Security Orchestration Automation and Response. I think the two most important words within that acronym are Automation and Response. Why? Because the standard implementation of most security services lacks Automation […]
If you’re partnering with a Managed Services Provider (MSP) you should consider if the services they’re managing are broader than the term implies. Today the term Managed Security Services Provider (MSSP) has gained quite a bit of traction. Just because your service provider doesn’t market themselves as managing security services doesn’t mean they don’t […]
If you know Auxzillium, then you know we’ve been around for almost three decades. A business doesn’t grow over that period in a purely linear fashion. If yours did, then maybe we should sit down and have a discussion so we can understand how. The point is, just as children go through growing pains, so […]
Aging servers, cloud invoices, user tickets, backup gaps, device refreshes, and security approvals all compete for the same leadership attention. That…
It was only a couple weeks ago I had mentioned the term “teleworker”. If you have been following these posts you will know that term found its origins when the remote workforce used to use a “tele”phone to dial into their office by way of a MODEM in the days of dial-up. If the […]
A company’s technology system proceeds from a vision. How is that vision defined? There are myriads of solutions that do the same things but may address them in different ways. How does your business select the best solution? Is there an agenda? If there isn’t, there should most certainly be. Whether the agenda is spearheaded […]
When your business purchases a new computer for an employee, what does the deployment of that system look like immediately after procurement? I’m not talking about the setup and configuration of the employee’s account. I’m talking about how long it takes to physically present that device to the staff member once it physically arrives at […]
Your Team Works in 2026 — So Why Is Your Collaboration Stuck in 2006? How do your staff collaborate with each other? I’m not talking about meetings or instant messaging platforms like Slack, Chat, or Teams. I’m talking about content collaboration and files. For years, the norm was some sort of file and folder structure […]
# Managed services vs professional services defines who owns daily support and project delivery
An operations manager starts the day clearing access …