It was only a couple weeks ago I had mentioned the term “teleworker”. If you have been following these posts you will know that term found its origins when the remote workforce used to use a “tele”phone to dial into their office by way of a MODEM in the days of dial-up. If the […]
A company’s technology system proceeds from a vision. How is that vision defined? There are myriads of solutions that do the same things but may address them in different ways. How does your business select the best solution? Is there an agenda? If there isn’t, there should most certainly be. Whether the agenda is spearheaded […]
When your business purchases a new computer for an employee, what does the deployment of that system look like immediately after procurement? I’m not talking about the setup and configuration of the employee’s account. I’m talking about how long it takes to physically present that device to the staff member once it physically arrives at […]
Your Team Works in 2026 — So Why Is Your Collaboration Stuck in 2006? How do your staff collaborate with each other? I’m not talking about meetings or instant messaging platforms like Slack, Chat, or Teams. I’m talking about content collaboration and files. For years, the norm was some sort of file and folder structure […]
# Managed services vs professional services defines who owns daily support and project delivery
An operations manager starts the day clearing access …
Most leaders still believe an in-house IT team can handle unexpected crises, but what happens when your primary ERP server fails during payroll proces…
As we continue marching towards summer, I’m sure many of you are looking forward to hitting up the local amusement parks to enjoy some thrill rides. Most amusement parks are defined by a premier rollercoaster of some sort. While rollercoasters give feelings of excitement and exhilaration, in the managed services space a roller-coaster can be […]
Forget the myth that IT problems are just an internal nuisance; they directly impact your bottom line and patient care. When your core EHR server stal…
Forget the myth that IT spend is just a sunk cost—discover why managed IT services pricing is about business resilience, not just the monthly bill. Pi…