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Jeff Ray

About Jeff Ray

Jeff is a Senior Network Engineer at Auxzillium. A certified Cisco System Administrator, VM Ware Professional and Cisco CCNA.

Entries by Jeff Ray

Boston Businesses Beware: Phishing Emails Have Found a New Way In

August 31, 2026/by Jeff Ray

The New Phishing Threat I’m sure many of you have received phishing email. Attackers seeking to comprise the credentials of your end-users have traditionally used the phishing method. Your business should have implemented things like Advanced Threat Protection (ATP), DomainKeys Identified Mail (DKIM), Domain-based Message Authentication, Reporting, and Conformance (DMARC), and more generally SPAM filtering. […]

IT Migration | What Boston Businesses Should Expect From Their MSP

August 23, 2026/by Jeff Ray

The Real Cost of an IT Migration? Downtime. When your business is about to undertake any form of migration or implementation, what kind of preparation does your Managed Services Provider do? That question is loaded. I mean, it can be answered in a variety of different ways. However, I want to focus on one specific […]

Boston Businesses: Is Your MSP Really Available 24/7?

August 17, 2026/by Jeff Ray

Does Your Boston IT Provider Clock Out at 5PM? I think when most people consider the phrase or hear the song “It’s Five O’ Clock Somewhere” the first thought is about having a drink and relaxing. That idea is because work typically ends at 5pm so you can lay back and kick your feet up. […]

Managed IT Services Boston: Is Your MSP Actually Innovating?

August 10, 2026/by Jeff Ray

Your MSP Says It Innovates. But Does It Really?   Businesses looking for managed IT services in Boston hear the word innovation all the time. Every Managed Services Provider (MSP) wants to position itself as an innovative “Strategic Partner” and I’ve talked about the importance of innovation ad nauseam. In fact, if you visit the […]

Why Your MSP Should Be More Than Tech Support | The Value of a Strategic IT Partner

August 4, 2026/by Jeff Ray

If you’re up for some historical research, every single one of these posts has and will continue with an appeal to consider Auxzillium as your Managed Services Provider (MSP). The appeal is made in relation to the subject matter being discussed. However, there is a holistic context into which all these posts can be classified. […]

Laptops vs. Virtual Desktops | The Answer Is Not What Most IT Companies Tell You.

July 20, 2026/by Jeff Ray

Back in the day…. waaaaay back in the day a computer endpoint was basically a terminal with a monochrome monitor. If you don’t know what a monochrome monitor is, I’d invite you to Google an old arcade game called Asteroids. That or walk behind a point-of-sale system at your local Macy’s. Over time endpoints were […]

What Is SOAR? How Security Orchestration, Automation and Response Stops Cyber Threats

July 13, 2026/by Jeff Ray

Let’s talk about SOAR. SOAR is not “I hurt my back and now I’m SOAR”. SOAR is not something eagles do either. SOAR stands for Security Orchestration Automation and Response. I think the two most important words within that acronym are Automation and Response. Why? Because the standard implementation of most security services lacks Automation […]

MSP VS MSSP Explained | What Should Be Included in Every MSP Agreement (But Often Is Not)

July 6, 2026/by Jeff Ray

  If you’re partnering with a Managed Services Provider (MSP) you should consider if the services they’re managing are broader than the term implies. Today the term Managed Security Services Provider (MSSP) has gained quite a bit of traction. Just because your service provider doesn’t market themselves as managing security services doesn’t mean they don’t […]

Your MSP Should Be More Than Tech Support. It Should Be a Strategic Partner.

June 26, 2026/by Jeff Ray

If you know Auxzillium, then you know we’ve been around for almost three decades. A business doesn’t grow over that period in a purely linear fashion. If yours did, then maybe we should sit down and have a discussion so we can understand how. The point is, just as children go through growing pains, so […]

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