While relying on your Managed Services Provider (MSP) for support is of paramount importance, have you ever asked the question: “Who is supporting them?” If you haven’t then you probably should. No matter how large of a team or how many years of experience an MSP has, they are not omniscient – they do not […]
Why ‘Different Here’ Is More Than a Motto | It’s a Competitive Mindset If you are currently partnering with a Managed Services Provider (MSP) what kind of presence do they have? COVID helped highlight something Auxzillium has known for a long time; most IT support can be handled remotely. In other words, the requirement for […]
The Hybrid IT Model Why It Is Winning in 2026 How is your business supporting its information technology system? For many years, there was only one answer, internally. Your business would hire staff with the requisite skill set to direct, manage, and support the technology vision. This approach may have addressed the needs of […]
What is a user? If you are an employer, the simplest answer is an employee. If you work in technology a user could be characterized as someone using a computer. However, I think defining a user in those terms is no longer adequate. Those two definitions are viewed from two entirely different perspectives. Today, a […]
Are You Missing Out on Enterprise Tech? Boston MSP Solutions for SMBs Do you ever feel like your business is on the outside looking in? Innovative and modern solutions are more often developed for the enterprise than a small or medium sized business. In fact, you aren’t likely to hear about innovative or modern solutions […]
I don’t think the idea of talking to salespeople elicits a positive response most of the time. For the most part, salespeople are viewed negatively. It begs the question…Why? The most common NEGATIVE THOUGHTS associated with salespeople are somewhere along the lines of: “They will say yes to anything and everything just to win the […]
Certifications separate experience from expertise If your business is looking for IT candidates and posting job opportunities on the myriads of job boards or using a recruiter of some kind there is something you will invariably include as a requirement; CREDENTIALS. I’m not talking about experience. I’m talking about industry certified credentials that certify an […]
A common term in Information Technology is “Business Continuity and Disaster Recovery” or in laymen’s terms: “The thing/s we do that allow us to recover in the event something bad happens.” This isn’t limited to an organization’s backup strategy, but for the sake of this discussion that will be our primary focus. In the past, […]
What do you think of when you hear the term “silent failure”. With certainty, you won’t hear ANYTHING. There is a little pun in that question but when you company the word silent with the word failure, you know it I can’t be good. We use the term silent failure in cybersecurity to describe an […]