How many times have you been told you need a Managed Services Provider (MSP) that innovates?

I mean, I’ve talked about it ad nauseam. In fact, if you go to our website, Auxzillium, it’s all over the place.

It’s a fantastic word to use in conjunction with “Strategic Partner,” like I addressed in last week’s post.

While it’s a great word to use, what does it mean?

Like I’ve done before, we best answer that by describing what it is not.

Technology Upgrades Do Not Define Innovation

An upgrade to something in your technology platform does not define innovation.

If it’s a one-for-one exchange, how has your business benefited from the “upgrade” in an innovative manner?

For example, replacing humans at a toll booth with a basket that catches coins is an upgrade. Replacing the toll booth with an E-ZPass is innovative.

You can correlate this with old servers and new servers. Sure, the hardware capabilities are enhanced, but ina world dominated by the cloud, you aren’t innovating at all.

New Technology Doesn’t Always Mean IT Innovation

Implementation of new technology in your business does not define innovation. Its implementation could reveal just how far you are behind the times.

Let’s revisit the toll booths I mentioned previously.

The Georgia 400 implemented high-speed tolls in 1993. New Hampshire implemented its first high-speed toll lanes in 2010.

That’s nearly 20 years later.

Sure, it was new to them, but it wasn’t innovative.

The decision by your business to implement Multifactor Authentication (MFA) or leverage cloud services today is more an indictment of just how far behind your business is technologically.

What Should Innovation Look Like From Your Managed IT Services Provider?

Your MSP should be led to innovate externally and consider ways to innovate for immediate client needs internally.

What does that mean?

External influence shouldn’t come from an issue of Wired magazine dated from the year 2000.

There are many external sources that should guide your partner. Your partner should have a hunger for these sources because they know if their business doesn’t innovate, then the platform they manage for you is standing still.

Innovating to Meet Immediate Client Needs

How does an MSP innovate for immediate client needs?

This doesn’t mean figuring something out with tape and bubblegum.

This means leveraging modern technologies in existence today, constructed in a fully supported manner, meeting a critical demand.

I have seen Auxzillium do this very thing five years before a vendor introduced it packaged together within its own platform.

Why Innovation Matters When Choosing a Boston MSP

See, your business will find tremendous value in an MSP whose approach to innovation is consistently on display.

I can’t think of a better example than Auxzillium’s commitment to providing clients with choices, advising on the pros and cons, and guiding your business to make the best selection, not choosing for them.

Therefore, while you may think your business is leveraging the very best, it’s worth exploring that thought with Auxzillium.

Boston Managed IT Services That Go Beyond Upgrades

Is your technology moving your business forward, or are you simply replacing what you already have?

At Auxzillium, we believe a strategic IT partner should do more than maintain systems and recommend upgrades. We help Boston businesses evaluate their technology, explore opportunities, and make informed decisions that support their long-term goals.