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Application Managed Services

Reduce downtime and risk with expert-managed applications built for security and efficiency.

Minimize downtime with a standardized toolset and 24/7 proactive monitoring proven to resolve 75% of issues on first contact.

Ensure seamless operations with expert staff holding 150+ years of combined experience and certifications from top technology vendors.

Maintain full control, retain ownership of your environment and data while your applications are managed for performance and compliance.

Strengthen security from day one with a policy-driven framework that embeds cybersecurity controls in every deployment.

Experience proven reliability, trusted by clients like Disney, with rapid response and same-day technician dispatch when needed.

Request a Quote for our Application Managed Services

AWARDS & CERTIFCIATIONS

Clients Trust Application Performance to Auxzillium

See how organizations benefit from seamless, secure application management.

It has been a pleasure working with Auxzillium. From the beginning, they developed a comprehensive technology plan that replaced our outdated hardware, migrated our systems to the cloud, and implemented robust security solutions to ensure compliance. In addition, their team provides daily onsite support, delivering reliable and responsive service every step of the way. The IT technicians consistently demonstrate a courteous and helpful attitude.

Victoria Bifano
New England Home and Center for Veterans, VP Corporate Services

We found Auxzillium from a Google search.  They explain how to resolve problems in a simple, straightforward manner, which I can understand. Additionally, I know that I can call them at any time with problems, and they will be resolved. I highly recommend Auxzillium to anyone. For all our computer needs, they are the first and only company we call.

Cindy Cummings
Appliance Repair Service Company

We have been working with Auxzillium for around 3 years and have been so happy with this company! The employees are always very professional and helpful. The service desk is always so timely as well. This company truly cares about the organizations they work with which is something that is very important to us. I highly recommend Auxzillium to any company looking for great IT support! You will not be disappointed!

Jessica Smith

We have had Auxzillium providing IT services for over 15 years now. As technology has evolved, Auxzillium migrated us through traditional server hardware, virtual machines, cloud servers, and virtual desktops. With their support we are now serverless and a fully cloud-based company. Their service desk team has always had an onsite presence and truly been with us through it all.

Neil Kimball
Reflex Lighting Group, Principal VP

Auxzillium has been a trusted partner to The Vistas, providing expert guidance in infrastructure, cloud solutions, and cybersecurity to meet strict HIPAA requirements. Together, we’ve stabilized and modernized our systems and built a reliable, respected on-site IT support team that’s essential to daily operations. As a full-service MSP, Auxzillium delivers secure, scalable solutions that support our needs today and position us for future growth.

Stacey Hughes
The Vista’s Behavioral Health Centers, Director of IT and Data Analytics

Our need for an IT vendor best qualified to guide and support us as we underwent expansion led us to Auxzillium. Getting rid of servers, leveraging cyber security, having an onsite presence, and unifying the IT management for a company with multiple locations is a massive undertaking. Auxzillium has guided us through it all successfully.

Brian Murphy
Fire Equipment Incorporated, President and CEO

We have partnered with Auxzillium for many years, and their expertise has been instrumental in transforming our IT infrastructure. They successfully guided our transition away from traditional hardware systems to a secure, cloud-based environment. As our cybersecurity needs evolved, Auxzillium has consistently provided expert support tailored to our compliance requirements, helping us maintain a strong and proactive security posture.

Robert George
President and CEO

Knowledgeable, friendly and always has a customer first mentality. I highly recommend them as a service provider.

Lisa Vasconcelos

Fantastic staff, professional, courteous and competent!

Peter Brown

Auxzillium has been incredibly reliable. Their support team is responsive, and they always find effective solutions fast. It’s been a huge relief having them on our side.


Auxzillium understands the urgency of IT issues and tackles them with professionalism. Their customer service stands out. We’ve trusted them for years.


Auxzillium has been a valuable partner in helping us grow. Their support is consistent, and their team is dependable. Highly recommended for any business looking for solid IT help.


What sets Auxzillium apart is their attention to detail and genuine care for their clients. They don’t just fix issues—they help prevent them. It’s rare to find an IT team this dependable and easy to work with.


OUR AWARDS & CERTIFICATIONS

Our Clients

Detailed Application Managed Service Breakdown

Holistic, security-focused application management

Auxzillium’s standardized solution stack ensures consistent, optimized application management across all environments. By leveraging proven tools and unified processes, your business benefits from reduced troubleshooting time and more predictable outcomes. This approach enables rapid deployment, streamlined updates, and simplified issue resolution, delivering measurable improvements in both uptime and user satisfaction. All configurations are tailored to your business while ensuring best practices are met.

Your applications are supported by a team with over 150 years of combined technical experience and certifications from leading vendors. Auxzillium’s experts handle everything from onboarding and configuration to ongoing maintenance and troubleshooting. You gain a reliable partner dedicated to keeping your business-critical applications performing at their best, using the latest knowledge and industry standards. Complex issues are resolved quickly, minimizing operational delays.

Retain complete ownership and control of your deployed applications and data. Auxzillium manages your environment holistically, taking care of design, configuration, updates, and security while you remain the ultimate authority. This transparent approach empowers you to make informed decisions and ensures there’s no lock-in or unwanted third-party control over your critical systems. Your technology remains yours, optimized for your needs.

Security is embedded at every stage of application management, following a policy-driven framework aligned to NIST and other compliance standards. Auxzillium’s layered approach includes proactive vulnerability assessments, configuration reviews, and continual monitoring to reduce risk and prevent breaches. Your business benefits from a resilient technology environment, with controls tailored to industry-specific regulations and best practices.

Auxzillium’s proven track record includes long-standing relationships with major organizations, such as Disney and national museums. This experience demonstrates the reliability and stability of their Application Managed Services. By partnering with Auxzillium, you gain access to a history of measurable results, consistent service delivery, and a reputation for excellence, backed by real-world success stories.

Enjoy rapid response and resolution for all application support needs. Auxzillium’s structured ticketing system categorizes issues by business impact, ensuring critical problems are prioritized and resolved fast, often within the first interaction. With real-time monitoring, quick dispatch capabilities, and defined timeframes, your applications experience minimal downtime, and your team receives timely, effective support every step of the way.

Our Partners

Proven Results: Application Management by the Numbers

150+ Years

Combined technical team experience

75%

First-contact issue resolution rate

2 Minutes

Average client wait time for support

Expert team ensuring application reliability and security through Application Managed Services.

Ensure Application Reliability and Security with Expert Management

Unlock uninterrupted performance and peace of mind. Application Managed Services from Auxzillium delivers proactive monitoring, expert support, and rapid response times, all built on a standardized, security-first foundation. Reduce operational risks, accelerate issue resolution, and keep your business-critical applications running smoothly, backed by a team trusted by national brands and cultural institutions. Stay focused on your goals while your technology simply works.

Security-focused team collaborating on Application Managed Services for optimal results and management efficiency.

Comprehensive, Security-Led Management That Delivers Results

  • Standardized Solution Stack: Streamline support and issue resolution across all environments for faster outcomes.
  • Experienced Technical Staff: Over 150 years of combined experience and industry certifications ensure best-in-class service.
  • Client-Owned Deployments: Retain control of your applications and data, with all management tailored to your needs.
  • Security-Built Framework: Every solution is designed with layered cybersecurity controls for maximum resilience.
  • Proven Track Record: Long-standing partnerships with major organizations demonstrate consistent, stable results.

Request a Custom Application Managed Services Quote

Increase reliability and security with expert application management.

Request More Information
Proactive monitoring and rapid support for Application Managed Services, ensuring minimal downtime for your business.

Rapid Support and Proactive Monitoring for Minimal Downtime

Benefit from a responsive, policy-driven approach. Auxzillium’s Application Managed Services follow strict response and resolution targets, with most issues handled on first contact. Defined ticket levels ensure operational priorities are met, while real-time monitoring and same-day technician dispatch minimize disruption. Experience true partnership in managing your applications, supported by a team recognized for leadership and reliability.

Patient, Thorough, and Reliable: Auxzillium’s Commitment to Resolving Every Issue

Patient, Thorough, and Reliable: Auxzillium’s Commitment to Resolving Every Issue

A client’s experience with Auxzillium highlights exceptional support, attention to detail, and true accountability in IT service delivery.
Read Case Study →
Multi-Location IT Transformation Powered 
by Cloud, Security, and Expertise

Multi-Location IT Transformation Powered by Cloud, Security, and Expertise

Fire Equipment Inc. partnered with Auxzillium to streamline IT management, enhance security, and modernize operations.
Read Case Study →
A Decade of Trusted Support That Transformed Greene Rubber’s Technology Foundation

A Decade of Trusted Support That Transformed Greene Rubber’s Technology Foundation

A long partnership that delivered structure, cloud readiness, and reliable compliance for daily operations.
Read Case Study →
Reflex Lighting IT Transformation

Reflex Lighting IT Transformation

From Reactive IT to Predictable Managed Services
Read Case Study →

Application Managed Services cover the full lifecycle of your business-critical applications. You receive proactive monitoring, regular updates, incident management, security patching, and performance optimization. Your applications are supported by a standardized toolset and a dedicated technical team, ensuring smooth operations and consistent performance without the burden of day-to-day management.

With Application Managed Services, you gain greater uptime, faster issue resolution, and enhanced security. Your team spends less time on troubleshooting and more time on strategic initiatives. This approach reduces operational risk, helps you scale efficiently, and supports predictable budgeting by shifting costs to an operating expense model.

The onboarding process includes a thorough pre-service review to assess your current environment. You receive a step-by-step plan that covers:

  • Staff introductions and communication setup
  • Access configuration and permissions
  • Deployment of necessary tools and agents
  • Initial security and compliance checks

Each step is designed to minimize disruption and ensure a smooth transition.

Pricing is tailored to your application environment, number of users, and required support levels. You choose between different response and resolution targets, with critical incidents receiving a response within 1 hour. Transparent, monthly billing helps you plan your IT spend, and you maintain full ownership of all tools and systems deployed.

You benefit from a security-first approach, a standardized solution stack, and a team with over 150 years of combined experience. Your deployments remain under your ownership while still receiving enterprise-grade support. Long-standing client relationships and industry-recognized leadership highlight the stability and expertise you can rely on for your application needs.

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407R Mystic Avenue, Medford,
MA 02155
Sales: 1-888-342-9985
Support: 781-396-6726
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