Patient, Thorough, and Reliable: Auxzillium’s Commitment to Resolving Every Issue
A client’s experience with Auxzillium highlights exceptional support, attention to detail, and true accountability in IT service delivery.
Read Case Study Co-Managed IT Services
Augment your in-house IT team with proven expertise, rapid support, and advanced security.
Fill IT skill gaps instantly, over 150 years of combined technical expertise at your side.
Accelerate issue resolution, 75% of tickets solved at first touch for faster uptime.
Retain full ownership, your team keeps control while benefiting from enterprise-grade tools.
Strengthen security, solutions built on a NIST-based, multi-layered defense framework.
Boost operational efficiency, standardized solution stack reduces support time and complexity.
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AWARDS & CERTIFCIATIONS
Hear From Clients Who Rely On Co-Managed IT
Discover how organizations like yours achieve stability, speed, and security with Auxzillium
OUR AWARDS & CERTIFICATIONS
Our Clients
Detailed Breakdown of Co-Managed IT Services
Collaborative IT management solutions
With a standardized solution stack, your IT environment benefits from consistency and predictability. This approach eliminates compatibility issues and reduces support time by using proven, integrated technologies across your systems. Receive streamlined management, simplified troubleshooting, and faster resolutions, ensuring your IT operations are always aligned with industry best practices and ready for growth.
Gain access to a team with over 150 years of combined experience and certifications from leading technology vendors. This expertise allows your organization to handle even the most advanced IT challenges with confidence. From complex troubleshooting to strategic planning, your in-house staff is backed by professionals who have successfully supported national brands and demanding environments.
Your organization keeps full ownership of all deployed tools and systems, enabling transparency, compliance, and direct oversight. Auxzillium designs, configures, and manages each component, but your team retains access and decision-making power. This model ensures seamless collaboration and gives you the flexibility to scale or adapt as your business evolves.
Security is woven into every solution from the very start. By following a NIST-based cybersecurity framework and employing multi-layered defenses, your sensitive data and critical assets are protected against evolving threats. Compliance requirements are addressed proactively, reducing risk and supporting your industry’s specific regulatory obligations.
Experience rapid, reliable support with clearly defined ticket levels and response targets. Critical issues receive a response within 1 hour and are typically resolved within 4 business hours. Most tickets are solved on the first interaction, and same-day technician dispatch is available for urgent on-site needs. Your team enjoys accessible, efficient support whenever challenges arise.
Benefit from a partnership model proven by long-standing relationships with industry leaders like Disney and national museums. Auxzillium’s co-managed services drive operational stability and performance, helping your organization avoid service disruptions and maintain business continuity. This track record demonstrates real-world results and reliable value for mid-sized and enterprise clients alike.
Our Partners
Proven Results That Power Your IT Success
150+ Years
Combined experience of technical team
75%
Issues resolved at first interaction
2 Minutes
Average response time for support
Empower Your IT Team With Expert Support and Reliable Results
Co-managed IT services empower your internal team with specialized expertise, rapid response, and advanced tools, without giving up control of your environment. Benefit from reliable support, seamless collaboration, and proven security strategies that keep your business resilient. With a defined response structure and a security-first framework, your IT operations stay agile and robust no matter the challenge.
Seamless Collaboration and Security for Growing Businesses
- Access to a certified technical team ensures your staff is never alone when tackling complex issues.
- Standardized tools and processes eliminate confusion and reduce downtime across all your IT systems.
- Client-owned deployments give you complete control while leveraging outsourced expertise.
- Security is built in from day one to minimize risk and improve resilience against evolving threats.
- Proven track record, trusted by national brands for long-term stability and performance.
Request a Co-Managed IT Services Consultation Now
Gain expert support and keep your IT operations running smoothly every day.
Unlock Scalability and Cost-Efficiency With Co-Managed IT
Co-managed IT services deliver measurable value by blending your in-house knowledge with advanced managed service capabilities. Enjoy rapid response times, effective ticket handling, and access to enterprise-grade solutions, without the cost of hiring or the burden of ongoing training. Stay focused on your business goals while your technology is proactively managed and protected by recognized industry leaders.
Multi-Location IT Transformation Powered by Cloud, Security, and Expertise
Fire Equipment Inc. partnered with Auxzillium to streamline IT management, enhance security, and modernize operations.
Read Case Study A Decade of Trusted Support That Transformed Greene Rubber’s Technology Foundation
A long partnership that delivered structure, cloud readiness, and reliable compliance for daily operations.
Read Case Study Co-Managed IT Services provide a partnership where your internal IT staff works alongside outside experts. You gain access to advanced monitoring, cybersecurity controls, support desk resources, and enterprise-grade tools, all tailored to your environment. The solution stack is standardized to streamline support, and you maintain full ownership of your systems and tools at all times.
With Co-Managed IT Services, you can:
- Expand your IT capabilities without hiring additional staff
- Improve response and resolution times for critical issues
- Access experienced, certified technical experts
- Strengthen your security with a framework built for risk reduction
- Retain control and visibility over your entire IT environment
The transition starts with a pre-service review of your systems to spot risks and clarify project scope. Onboarding includes staff introductions, secure access setup, agent and antivirus deployment, and alignment with your existing processes. The approach is planned to avoid disruptions and ensure your IT team feels supported from day one.
Pricing is based on the number of users, devices, and the specific services you need, with options to shift costs from capital to predictable monthly operating expenses. Most onboarding projects are completed within a few weeks, with clear milestones for each stage so you know exactly what to expect throughout the process.
You benefit from a team with over 150 years of combined experience and certifications from top vendors. Solutions are designed with security from the start, and clients like Disney and national museums have trusted this proven track record. You also retain ownership of all tools and enjoy rapid, consistent support thanks to a standardized approach.